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Office Automation

PCs & Peripherals

Telecommunications

Consumables
 
Call centre ISDN, Samsung & Siemens)
 

DXE IP Gateways

DXE IP Gateways

Call Centres are used to improve the efficiency of inbound and outbound call handling.

Call Centres improve the process of answering calls by controlling the routing of calls top staff and placing callers in a queue when staff are busy.

Lost calls means lost revenue. The objective of our call centres is to minimise abandoned calls by callers hanging up when all staff are busy. Because calls can be queued call centres never give busy tone. Messages are played to encourage callers to wait to be answered.

The benefits are typically more calls answered and improved customer service. Your staff can now handle more calls.

NEC makes Call Centres affordable. The DXE Call Centres are sophisticated automatic call distribution (aCD) solutions for small/medium sized businesses providing powerful call centre features at a cost effective price.

DXE

DXE

DXE Applications

Today a DXE communication system is much more than just a method of talking to customers or colleagues. It is a productivity enhancing tool adding value to your business like any other capital investment.

As with any capital investment we all want to squeeze out more productivity. We want our phone system to do more, for less. We want it to keep pace with our requirements. We don’t want to throw away our phone investment and buy a new system just because we want a few more features.

Regular DXE software upgrades guarantee that the DXE is future proofed but integrating external applications allows major feature upgrades whilst maintaining the existing DXE system intact.



Company Information
Managing Director: Charalambos Savvakis l Service: Andronikidis George l
M. prevelaki str 8
74100 Rethimno-Crete
Tel. 28310 56346
Φαξ:28310 50798

Departments
Sales :
sales@ergoline.biz

Service -support :
service@ergoline.biz

infodesk :
info@ergoline.biz